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Plasticity customers get access to a private Discord community where you can ask questions and help others with their questions in return, but we don't offer first-party technical support directly. You can also provide feedback on the beta features, which helps us shape the direction of Plasticity. The Studio license grants you access to the beta program for 12 months, where you can try out new features months before they are released. We're constantly adding new features and improving existing ones.

The pace of Plasticity's development is very fast. The Studio license grants you permanent access to all minor and major version updates released during your 12-month maintenance window. Major updates, such as version 2.0, often have significant new functionality. These new features are generally smaller enhancements and don’t change the way you use the software. Minor updates include bug fixes, performance enhancements, and some new features. If you buy Plasticity 1.0, you will have access to all minor updates, such as versions 1.1, 1.2, 1.3, etc.

What updates are included? What are minor and major updates?.

Beyond 8 transfers, you can email us to request additional transfers. You can also transfer the license from one computer to another up to 8 times, in case you purchase new computers. However, with the Indie license you can use the software on up to two computers at the same time, and with the Studio license you can use the software on up to four computers at the same time. Often this means that you can only use the software on one computer at a time. Node-locked means that the license is tied to a specific computer. If you have anything else you want to ask, reach out to us.